Terms and Conditions

These Terms and Conditions set out the rules that apply when you use the services provided by Betsixty. They explain the relationship between us and our users, and describe responsibilities, restrictions and practical steps we may take when administering accounts, payments and promotions. By registering or using the platform you accept these terms and any additional terms published with specific services.

Account responsibilities

Users must provide accurate and complete information when creating an account and keep details up to date. We may require identity checks and supporting documents before allowing deposits, games play or withdrawals. You are responsible for all activity on your account and must keep your login details secure. Notify us immediately if you suspect unauthorised access.

Verification and security

We may suspend account activity while verification checks are completed. These checks can include identity, address and source-of-funds verification. Account holders must cooperate promptly with any reasonable request for documentation or information.

Eligibility requirements

Only persons who meet our eligibility rules may open and use an account. You must be of legal gambling age in your jurisdiction and authorised to use the platform from your location. Opening multiple accounts, providing false information, or using another person’s account is prohibited and may result in suspension or account closure.

Acceptable platform use

Use the site in a lawful and fair way. Prohibited conduct includes attempting to manipulate games or promotions, using bots or unauthorised software, engaging in money-laundering activity, or attempting to bypass geographic restrictions. We reserve the right to void bets, withhold winnings or close accounts where abuse or fraud is suspected.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms that are published with the offer. These terms will set out eligibility, wagering requirements, maximum bet limits, valid games and expiry dates. We may, at our discretion, refuse or revoke a bonus where conduct is inconsistent with the promotion terms or where bonus abuse is suspected. Do not rely on promotional descriptions outside the official promotion terms.

Deposits and withdrawals

Payment methods available will be shown in your account. We carry out checks on deposits and withdrawals to comply with payment and verification procedures. Withdrawals may be subject to identity checks and processing times that vary by method. We may apply limits to withdrawals and require that funds be returned to the original payment source where appropriate. Fees may apply depending on the payment method and provider.

Dispute resolution

If you have a complaint, contact our support team in the first instance. We will acknowledge and investigate complaints and aim to reach a fair outcome. If we cannot resolve a dispute you may refer the matter to the competent authority in your jurisdiction where applicable. To contact us, use [email protected].

Updates to terms and conditions

We may update these terms from time to time to reflect changes in services, legal obligations or operational needs. Material changes will be notified by posting revised terms on the site or by other reasonable means. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.