Data Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you interact with Betsixty. We take your privacy seriously and set out below the types of data we process, why we process it and how you can control your information when using our services in the United Kingdom.
Types of data we collect
We collect several categories of information to provide and secure your account, process transactions and improve our service. The main categories are described below.
Personal data
Personal data includes information that identifies you directly, such as your name, date of birth, home address, email address, telephone number and identity documents where required for verification. We also collect account credentials and contact preferences.
Technical data
Technical data covers the information collected automatically when you use our site or apps, including IP address, device type, browser details, operating system, session identifiers and location data inferred from your IP address.
Transactional data
Transactional data relates to your payments and activity on the platform, such as deposit and withdrawal records, payment method details, betting and play history, bonus activity and any support interactions.
How we use your information
We use your data to:
- Provide and manage your account and services.
- Process payments and manage withdrawals.
- Verify identity and prevent fraud.
- Monitor compliance with our terms and legal obligations.
- Respond to enquiries and provide customer support.
- Analyse and improve our products and technical performance.
- Communicate offers and service updates where you have opted in.
Data protection and security
We protect your information using a range of technical and organisational measures, including encryption, access controls, secure storage and regular staff training. Access to personal data is limited to authorised personnel and third-party providers who need the information to deliver services on our behalf.
Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember preferences, measure performance and deliver relevant content. This includes first-party cookies and third-party analytics and advertising tools. You can manage cookie settings via our cookie banner and through your browser controls.
Information sharing and third parties
We may share data with service providers such as payment processors, identity-checking and fraud-prevention partners, analytics providers and customer support suppliers. We may also disclose information where required by law or to protect our rights. We do not sell your personal data to third parties for marketing purposes.
User rights
If you are in the United Kingdom you have rights in relation to your personal data, including the right to access, correct, request deletion, restrict processing, object to processing and request data portability. To exercise these rights please contact us at [email protected]. We will verify your identity before responding and may retain limited information as required for legal or legitimate business purposes.
Access, correction and deletion
You can review and update certain account details via your account settings. For other requests, contact [email protected]. Please note that some information may be retained for record-keeping, fraud prevention and to comply with legal obligations.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified on our website or by email where appropriate. Please check this page regularly for the latest version.